Wednesday, October 08, 2008

TOTE or ETOTE


George A. Miller strikes again! I've been fascinated with his idea of chunking in memory, i.e. 7 plus/minus 2 pieces of information at a time. He also developed a model for how we operate called TOTE.

My only addition (I always have to edit), is to add an E at the beginning.

  1. Enter
  2. Test
  3. Operate
  4. Test
  5. Exit

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Friday, September 05, 2008

Deming - Plan Do Check Act

Deming's "Cycle" is ...
  1. Plan
  2. Do
  3. Check
  4. Act




  • PLAN: Design or revise business process components to improve results
  • DO: Implement the plan and measure its performance
  • CHECK: Assess the measurements and report the results to decision makers
  • ACT: Decide on changes needed to improve the process

But even by the definitions given at this site, wouldn't it be more accurate to say ...
  1. Plan
  2. Do
  3. Check
  4. Decide


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